Urban H Hotel

Urban H Hotel offers great value with clean rooms, friendly staff, and a prime location. Staff were fantastic - they changed room for me when I feedback that the air conditioning was not working.

Staff at the counter were very well prepared, friendly, and helpful. I did not have to wait long at all to check in - went to the counter, passed my IC, paid my deposit, and got the room cards straight away. A refreshing change from other hotels I’ve been to where we’ve had to wait for them to check our booking in the system, etc. Nice that they had their own parking too esp. in crowded Penang.

Quite new and clean. The lobby is good. Right hand side of the main entrance. The staff will call you before your arrival to confirm on the arriving time. During the stay, very responsive to the issues such as carpark and item replenishment. Very easy to get a parking as they have own parking lot. The parking is free of charge, just approached the staff for the payment will do. The room is quite acceptable as well. Quite comfy. Tv doesn’t really good😂 bring own laptop or hdmi cable for own shows😂

We would like to express our gratitude to Ms Ming and Goh for their excellent service and hospitality. We are very touched with their professionalism throughout our stay. They even guided us on places to visit and eatery. Vimal and family- Kuala Lumpur

Location is good for me and my family. It's not in the busy area of georgetown so its quiet and not crowded but also chulia, armenian, and other tourist areas are within walking distance (~1 km). the service from the staff is excellent, even the building security was very helpful when we checked out at 3 am to catch our flight. the hotel is a good option for families traveling to georgetown on a budget but would still appreciate decent accommodation.